| Our
premise is that managing any change initiative, be it: restructuring, mergers
and acquisitions, new technology, downsizing, quality management, employment equity
or CRM is not an isolated exercise. It
is a complex business that requires clear leadership and a systematic rigorous
approach. There
are several key factors that must be aligned throughout the organisation to ensure
that the change initiative is successful. These factors are the management of
priorities, communications, resources, involvement, resistance, monitoring and
reinforcement. Change
Management is the core methodology in any transition or transformation process. Employee
participation and buy-in is crucial to ensure that the necessary change occurs
with the minimal disruption, and that it yields positive, sustainable results.
| All
our interventions and projects are characterised by the following:
| | 
|
- A
thorough and careful organisational assessment of the business including: strategy,
culture, management style, external market conditions, competitor activity and
internal procedures, processes and systems
- An integrated project plan to plot the way forward and outline the deliverables
required
- An employee inclusive process characterised by continuous consultation, feedback
and information sharing
- Sustainable skills transfer
- Performance-based measurable improvement
| |
