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Course
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Description
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EMOTIONAL INTELLIGENCE (EQ) – a new and smart way of thinking
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How ‘in tune’ are you with yourself? Are you self-aware and self-confident? Do you consider yourself to be socially intelligent and adept, above to monitor yourself and others’ feelings and emotions, discriminate among them and use this information to guide your thinking and actions?
Learn how to improve your relationships with others and motivate them to be the best they can be by understanding who you are. Learn how to develop and use application techniques, body language and communication to improve your levels of Emotional Intelligence.
Duration: two days programme
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SPIRITUAL INTELLIGENCE
“Computers have high IQ; animals often have high EQ, but only humans have SQ”
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Have you ever wished that:
- Your life was more fulfilling?
- Your workplace was more exciting?
- You could relate better to other people?
- You knew your next steps in life?
- You could improve your circumstances?
Litha-Lethu presents Spirit Intelligence, a learning programme that goes beyond Emotional Intelligence! Your spirit is the essence of who you are- the core of your being. Spirit intelligence is the ability of your spirit being, the core of you, to make the best choices at work, at home and for your life.
To unlock our full potential and revitalise the quality of our lives at work and at home, we need to understand and empower our whole being - our emotions and our spirit as well as our physical body and mind. Einstein said we only use 3% of our abilities. This 2-day learning programme gives you the practical tools and approaches to ignite the other 97%!
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PROJECT MANAGEMENT
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Objective: to provide delegates with the skills necessary to effectively plan, schedule and control a project.
This interactive five-day programme covers the following 6 modules:
- Definitions and costs;
- Project risk;
- Project planning;
- The project team;
- Project Organisation;
- Controlling.
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HIV/AIDS WORKPLACE TRAINING:
“… Most companies can expect a R3.00 – R4.00 return on every R1.00 spent on managing HIV/AIDS, which is well above the return that could be realised on most other investments…” The Star, August 2002.
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MANAGEMENT SKILLS PROGRAMME
The interactive, two-day management skills programme is designed to equip management with the skills to minimise the risk posted to business by the epidemic, and covers the following modules:
- Quantifying the risk: The impact on the business;
- The legal framework;
- The Code of Good Practice and its implications;
- King II Corporate Governance and reporting requirements;
- Building a sound workplace strategy;
- Discipline and grievance issues in the face of HIV/AIDS;
- Succession planning, multi-skilling and training and development in relation to HIV/AIDS;
- Monitoring, evaluating and optimising the strategy.
PEER EDUCATOR PROGRAMME:
The peer educator programme is conducted over a period of two-days, and provides delegates with the skills and material to conduct on-site awareness programmes and covers, among others:
- Transmission of HIV and STD’s;
- HIV Prevention and safer sex;
- Condom usage;
- Attitudes, myths and perceptions;
- Universal precautions;
- Basic principles of infection control;
- Legal and ethical issues;
- Women’s Rights;
- The rights of HIV positive people and HIV negative people in the workplace;
- Presentation and facilitation skills
The programme has been developed to:
- Change the attitudes and practices that contribute to high-risk behaviour;
- Reduce the level of fear and insecurity towards the epidemic;
- Inculcate a supportive and non-discriminatory response to HIV Positive employees; and,
- Encourage a culture of voluntary testing and disclosure.
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DIVERSITY MANAGEMENT
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Find out what it means to celebrate diversity. Find out what it means to learn to deal with the many facets of diversity, i.e. personality, physical/body differences, societal pressures, stereotyping, etc.
Put all these together in the workplace, and find out what it means to celebrate workplace diversity, how important it is to realise the benefits of diversity and manage and celebrate its effectiveness within the workplace. Litha-Lethu Consulting has a wealth of practical experience in facilitating successful diversity management programmes, and has now incorporated the insights into an experiential training programme, allowing you to learn and practice the principles of sound organisational transformation and change management in promoting diversity in your workplace.
Duration: two-day training programme.
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CHANGE MANAGEMENT
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MODULE 1
What is change management?
What is your role within the change management process?
How does change management fit in with the status quo?
MODULE 2
The overall methodology: preparation, execution and sustaining.
MODULE 3
Looking at the different phases in more detail.
Duration: two-day training programme.
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CHANGE COMMUNICATION
An intensive two-day, experiential programme based on international change guru John Kotter’s latest eye-opening book – A Sense of Urgency.
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What you’ll learn:
- How to:
- Promote, communicate, and sustain urgency as a core, organisational capability;
- Encourage and lead people to grab opportunities, avoid hazards, and make something important happen now!
- Key change and communication tactics to:
- Increase real urgency;
- Find opportunity in crisis;
- Banish complacency;
- Convert the naysayers;
- Manage stakeholder expectations.
Included as part of the package is a copy of John Kotter’s A Sense of Urgency.
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STEPS TO FINANCIAL FREEDOM
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Have you ever wondered why there is ‘too much month left at the end of the money?’ Are you constantly worried about barely surviving from month end to month end? How will you get through your retirement? This Financial Planning training programme was designed with you in mind.
The ‘Steps to Financial Freedom’ training programme examines why people overspend and creates an awareness of when and where there is temptation to ‘blow the budget’.
Training can be conducted as a ½-day (basics) or a full-day programme is conducted in a practical manner, concentrating on drawing up a budget that actually works, and giving one a step-by-step guide to get out of the debt trap. The programme offers an overview of the different investment options that can be investigated once one has been able to save some money. There is also a section on mortality and the necessity of estate planning.
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FINANCE FOR NON-FINANCIAL MANAGERS
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People from all walks of life require financial savvy: whether the person runs their own business; controls their family’s finances; manages a small or large company; manages a department etc. Financial savvy refers to a person’s ability to understand and apply the fundamental financial concepts.
Learning Outcomes of this two-day programme include:
- Understand fundamental accounting principles and how accounting information is used.
- Apply generic management principles in financial management.
- Understand the components of an income statement and balance sheet.
- Identify and explain the use of different accounting documents.
- Learn to apply double-sided entry bookkeeping principles.
- Learn how to calculate and account for depreciation on fixed assets, provisions and accruals.
- Prepare a trial balance, income statement and balance sheet from the general ledger.
- Learn how to analyse and interpret financial statements.
- Learn the different cash flow management principles and practical application thereof.
- Prepare a budget and cash flow forecast as follows:
- Learn how to exercise financial control
- Learn how financial results impact decision-making.
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C@PS STRATEGY DEVELOPMENT
Duration of process: 2 days + 1 day consultation.
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This programme deals with the creation of a strategic plan and how to implement the strategies and inculcate the values that have been established. Two days will be spent in a workshop environment creating an overall strategic plan and focusing on the individual plans needed to sustain and achieve the overall vision.
Who should attend: All management staff who are involved in planning.
The Programme Outline:
- Objectives and outcomes of the programme;
- Exercises to develop creative thinking in preparation for opening the mind;
- Internal analysis of all aspects of the organization done using the three C’s model – Concept, Competencies, Culture – group feedback;
- Creating a clear Vision;
- A practical exercises that relates to the setting and achieving of a vision, planning and strategising;
- What should be stopped, started and continued in order for the vision to be realized - group work and report back;
- The development of Critical Success Factors from which the strategies and tactics emanate;
- Establishing the Balanced Score Card or main Functional areas;
- The development of a set of values and acceptable behaviours, which will create the culture of the organization;
- The building of strategic goals that support the Vision, Values and C.S.Fs;
- Creating Key Performance Indicators – measurables and benchmarks;
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All this work will be documented and captured in the c@ps format;
- Leadership skills required ensuring implementation of the process;
- The living of the values and how to set personal tactics for the year;
- Creation of individual annual plans to support the overall strategic plan;
- How to communicate and involve other staff with buying in of the Vision;
- The way forward.
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STRESS MANAGEMENT
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This interactive, highly practical, two-day programme covers the following 6 modules:
- Identifying the sources of stress;
- The interplay of stress, coping resources and satisfaction;
- Problem-solving and communication skills;
- Closeness and flexibility;
- Maintaining positive changes and accomplishing personal goals.
Outcomes:
- Appreciating the cumulative effects of daily stressors;
- Understanding and applying the skills necessary to identify and manage stress;
- Learning to change the response/reaction to stressors that cannot be changed;
- Select critical issues for stress management improvement in all areas of life.
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TIME MANAGEMENT
“Whether you think you can or you can’t, you’re right”
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We all face a daily dilemma: too much to do and not enough time to do it. Time management concerns how we resolve this dilemma. Time is the limiting factor, not the activities. We must make tough choices about what to do, and what not to do.
This one-day interactive programme looks time management being a component of self-management, adapting ourselves to the time that we have, and not time to what we need to do, learning new habits to ensure good time management, and identifying our thoughts and changing our way of thinking.
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TEAM BUILDING
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This interactive programme covers the following learning areas, and can be customised to suit specific environments:
- The Five Species of Teams: Virtual Teams, Project Team, Troubleshooting Teams, Management Teams and Self-Directed Work Teams;
- Forming the ‘right team for the right job’ on the basis of process and outcomes;
- Creating the ‘right roles for the right people’;
- Capitalising on Individual strengths or Total Team Performance;
- Values vs. behaviour in teams;
- Strategy and Action-Planning;
- Milestone setting;
- Conflict resolution mechanisms;
- Measuring Team Performance
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INTERPERSONAL SKILLS
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The overall purpose of the workshop is to assist delegates in improving their interpersonal and communication skills. An ability to communicate effectively will improve your relationship in both the personal and professional arenas.
The importance of communication is defined and its importance highlighted. Included in the course is:
- Principles of interpersonal skills: human dimensions that exist both within yourself and those that you work with. You need to consider these when you communicate and interact with others.
- Activities of interpersonal skills: if you perform the activities in the order they are discussed, and base them on the principles offered, you will be effective in your process of effective interpersonal relationships.
- Barriers to communication: you need to be aware of and overcome or avoid the barriers that can affect communication in a negative way.
Duration: one-day programme.
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COMMUNICATION AND PRESENTATION for results (offered also in African Languages)
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In business today, how you communicate and behave and how you handle other people are just as important as how capable or clever you are. Business success depends on how effectively we communicate our organisations’ strategic intent, values, core messages and services internally and externally. Good presentation skills are not enough. These skills have to be translated into best practice communication criteria that can be applied to our everyday business interactions.
To this end, our interactive two-day, individual coaching programme covers the following learning areas:
- Challenges related to communication effectiveness in the modern business environment;
- The alignment of business objectives and personal values with individual communications (congruent communication through body language, vocal communication and visual impact);
- Making a favourable first impression and projecting a professional and confident image in the workplace;
- Planning a successful communication strategy to met the needs of the target group;
- Interacting effectively in a group context through an increased understanding of group dynamics and the ability to build rapport and manage individual behaviour;
- Creating audience specific communiqués and powerpoint presentations.
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